...
View comments
Add a new comment in the Add Comment box and press the Post Comment button to publish.
Add attachment(s) to a comment by pressing the Attach File button.
...
Access restrictions:
Anonymous users, for example, non-users with The Comments tab is not available through a Share link , have read-only access. They are able to see the comments history above the Add Comment box. Read-only access does not permit the user to post new comments or add new attachment(s) in the Attach File button..
...
It is not possible to post comments to closed shipments in the Closed tab as shown below:
...
Are limited to a maximum file size of 5MB (megabytes) in a single attachment.
Are limited to a maximum of 10 attachments for a single comment.
Audits
Comments Changes in comments in the Comments tab are included tracked in formal audit procedures and the the internal system. The following actions are audited:
Add comment
Edit comment
Delete comment
Add attachment
Delete attachment
...