Table of Contents

Shipments view

Creating a shipment

To create a new shipment, navigate to the shipments tab and press the create a shipment button.

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When creating a shipment users can select between creating a template-based shipment from pre-defined templates and creating a custom shipment (without templates). If a user has access to a project then he can create a shipment (globally) but within a project (see first picture below). If the user doesn't have access to any project then the option to create shipment within a project is not available (see second picture below). Create a project shipment should only be checked if the user wants the shipment to be created within a project.

Custom Shipment

When creating a custom shipment the user will go through three steps. After these three steps there is an optional Review and Confirm dialogue (see chapter below) where users can review their information before creating a new shipment. 

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User can select a pre-defined contacts template, define custom contacts or not add any contacts for the shipment. The user defines custom contacts by inserting the contacts manually for the shipment by using the add buttons. He selects what severity level alarms are to be sent to each E-mail and SMS recipient by selecting appropriate receives severity checkboxes. If selected logger allows severity level notification then the fourth checkbox is displayed in front of the Low severity checkbox. Note that 5 E-mail alert recipients and 3 SMS alert recipients can be selected. Delivery notifications can be sent via email when a shipment has been delivered and additionally a PDF report with temperature history can be attached to the notification email. The report is attached by checking the Include Report checkbox when adding delivery notification recipients. Note that 15 Delivery notification recipients can be selected. In the add contacts step the user can load a shipment contacts template within the custom contacts section by clicking the button load shipment contacts template.

Template-based shipment

If a user chooses to create a template-based shipment they will need to choose a shipment template in the initial step. The system will read through the template and make note of what information is missing from the template. If an information is missing from the template (e.g. logger ID, shipment name and shipment description and delivery destination), the user will be prompted to fill in these fields. All other fields will be pre-populated with data from the template.

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If a template does not define contacts (for alerts and delivery notifications), the user will be prompted to select a pre-defined Shipment Contact Template or to manually define the contacts who receive alerts and notifications for the shipment. If the selected shipment template includes pre-defined contacts, this step will automatically be skipped.

Review and Confirm

Users will be able to review their full shipment on a single screen before confirming the shipment creation. Both for a custom shipment and shipment created with a pre-defined template. From the review page the shipment can be created or the user can click the back button if he needs to change anything. The back button can be clicked in all steps to go to previous step. To Review and Confirm shipment the user can check the checkbox preview shipment before create in the final step of the shipment form, whether it is a custom shipment form with three steps or template-based form with fewer steps. A single page review will open with all information added in the shipment creation form. If customer has logger description and/or logger reference customer setting set then a table of all loggers and there info is displayed if not then a list of loggers is displayed.

Shipment view

Once a user selects a single shipment in the shipments view, he will be presented with a single shipment view.

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The user can Delete shipments that have not started and Cancel shipments that are shipping, delivered or closed. The user deletes a shipment by pressing the delete button and confirms it by pressing the confirm button. Deleting shipments that have not started is useful if some mistakes were made when creating the shipment. Shipments are cancelled by pressing the cancel button and the cancellation confirmed by pressing the confirm button. Shipments that are cancelled are hidden, but can be found under the search tab.

Shipment filter tabs

In the upper left corner of the shipments view, shipments can be filtered by the following 4 tabs:

Active

In the active tab shipments that are currently shipping or are recently delivered can be seen.

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They stay there until they are processed by the cloud, when they have been processed they are either closed automatically and moved to the closed tab, or moved to the inspection tab since. This depends on a customer setting where Shipments at or above a selected severity level will need to be manually inspected by a user. Shipments below the selected severity level will be automatically inspected and closed by the system.

Inspection

In the inspection tab shipments that have shipment quality set to undecided can be seen. Shipments end up with quality set to undecided due to Medium and High excursions in the shipments. The shipments are split into 3 lists depending on whether they have not been inspected, whether they are being inspected or if they have been inspected, but not closed.

Preparation

In the preparation tab shipments that have been saved as draft or have been created, but not shipped can be seen. The draft shipments will stay there until they are made ready and the ready shipment will stay there until they ship with one of the start methods or by pressing the ship button in the shipment view.

Closed

In the closed tab shipments that have been closed can be seen.

Search

In the search tab the user can search for shipments that have certain parameters. Shipment searches are filtered by time created, time shipped, time delivered and time closed. It's possible to search for shipments by status (required) (ready, shipping, delivered, closed and cancelled), reference/name, origin address and destination address, logger ID, Controlant shipment ID and by excursion severity.

Shipment status bar

Here below is the shipment status bar that appears in the single shipment view explained.

Shipment event types

In a single shipment view, under the info tab, all events that occur from when a shipment is created until it is delivered are displayed below the event Log. Below are all events listed up and explained.

• Excursion
  Any excursions that may happen during shipment, i.e temperature during shipment goes over the upper boundaries or under the lower boundaries that can be set for a shipment.
  
  
• Button Pushed
  Either the Start or Stop button was pushed during the shipment (only applies to some older shipments). 
  
  
• Start Button Pushed
  Start button was pushed during the shipment.
   
• Stop Button Pushed
  Stop button was pushed during the shipment.
   
• Logger Enters Shipment Mode
  Logger has entered shipping mode, i.e the logger is being used with a shipment.
   
• Logger Enters Standby Mode
  Logger has entered standby mode, i.e the logger is not in use.
   
• Logger At Origin
  Logger is at a shipment origin location.
   
• Logger At Destination
  Logger is at shipment delivery location.
   
• Logger En Route
  Logger is on a shipment's route.
   
• Shipment Created
  Shipment was created at this time.
   
• Shipment Shipped
  Shipment was started at this time.
   
• Shipment Delivered
  Shipment was delivered at this time.
   
• Shipment Closed
  Shipment has been closed after delivery.
   
• Shipment Cancelled
   Shipment was cancelled, either before shipment was shipped or after a shipment was closed.
  
  
• Lights Of
  Lights were turned of in shipment. Event that happens when a logger in shipment is placed into a dark space like in a box after being in light.
  
  
• Lights On
  Lights were turned on in shipment. Event that happens when a logger in shipment is affected by light, like when a logger is inside a closed box and the box is opened in bright light.

Light Events

• By default the light events are hidden in the interface but they can be displayed be checking the checkbox "Show light events" in the single shipment view to the right of the event log title.
• If light events are shown they are also displayed in the chart under chart tab.

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