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- Is the antenna on the logger?
- Is the antenna orientation optimal? See 1.3.3 Challenging Installations6 Troubleshooting for guidelines.
- Is anything obstructing the signal path between loggers and Gateway?
- Is there GPRS connection in the facility?
- Do other loggers get connection?
- Do cell phones work?
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Q: When there is an alert, does the logger send an update to the cloud immediately and send the email alert to the customer or does it wait till the hourly upload?
A: Please refer to: 1.4.5 Set Temperature Warnings.
Q: Why there is a difference in receiving data when it comes to temperature and humidity?
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Q: How do the loggers handle water?
A: The logger is loggers are somewhat water resistant but cannot be submerged in water.
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