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Once a user selects a single shipment in the shipments view, he will be presented with a single shipment view.
The right side of the view is split into two views, the top view has three different tabs for three different views that display shipment information. The bottom view displays a map of the route taken.
The first tab in the top view is the info tab that shows shipment information and the operations that the user can perform on the shipment.
The chart tab shows a temperature graph for the shipment. When the shipment starts the first 15 minutes are ignored. This time gap from shipped to monitoring, they grey line (see chart), is called an ignore period. In the ignore period no warnings are delivered if there are any excursions and the shipment is marked as fine. E.g. when placing a logger, that has been in high temperature, into a freezer then it takes a few minutes for the logger to cool down to the right temperature and therefor the chart under the chart tab might display high temperature spikes in this period.
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The user can perform different operations on the shipment depending on the state that it is in. If the shipment has not yet started, the user can manually override the start method of the shipment by pressing the ship button, then the user will be presented with a ship now view where he either chooses to specify the shipping time or chooses to ship it now.
If the shipment has started, the user can manually override the delivery method of the shipment by pressing the deliver now button, then the user will be presented with a deliver now view where he either chooses to specify the delivery time or chooses to deliver it now.
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The user can change shipment quality, inspection status and add inspection comments to the shipment as long as the shipment has not been closed. He does that by pressing the inspection button and then he will be presented with the inspection view to do that. The shipment inspection is meant for some quality assurance person to decide whether a shipment that has had some medium or high excursions is good or bad. If a customer has the setting for electronic signatures set then the user needs to add his password to complete the inspection, if not then the inspection can be save without approval. After clicking the save button in the inspection view then the electronical signature view opens (only for customer with that customer setting set). The electronical signature view displays what action is being done, i.e. a shipment is being approved after inspection, and the users electronic signature is required, i.e. Reason for operation (required), Username and Password (required). The user can review the raw command parameters and checksum of the action by clicking show raw command parameters and checksum.
The user can Delete shipments that have not started and Cancel shipments that are shipping, delivered or closed. The user deletes a shipment by pressing the delete button and confirms it by pressing the confirm the confirm button. Deleting shipments that have not started is useful if some mistakes were made when creating the shipment. Shipments are cancelled by pressing the cancel button and the cancellation confirmed by pressing the confirm the confirm button. Shipments that are cancelled are hidden, but can be found under the search tab.
Alarm Reset
Resetting boundary alarms is only available for admin users. If a boundary has been triggered for a sensor it can be reset in the Excursion Boundaries table under the info tab in the single shipment view. When a boundary is triggered the triggered column in the table gets a red exclamation circle icon (will not change after it has been displayed for the first time) and the armed column gets a red x icon. Clicking the plus icon for the triggerd boundary under the details column expands a sub-table where the user can see which sensor has triggered for that boundary. The sub-table shows how many times the boundary has triggered under the column trigger count and wether the boundary is armed or not per sensor. To rearm a boundary for a sensor the button Rearm is clicked, then the time for the alarm reset is selected and the green check icon is clicked to save the reset, to. If the time selected is now then the armed column in the sub-table displays a green check icon, if the time selected is in the future then the armed column displays a clock icon. The icons displayed in the armed column in the parent table depend on the icons in the sub-table. If any sensor has a triggered boundary than a red x is displayed in the parent table, if a boundary is armed for all sensors in the sub-table than a green check icon is displayed in the parent table, if a boundary is armed for all sensors but one will be armed in the future then the clock icon is displayed in the parent table.
When rearming boundaries, the logger can only receive the command to rearm a boundary when it wakes up. A wake-up only occurs on a preset interval, when a button is pressed on the logger, or if the logger detects an excursion. As such, the earliest any further alerts can be issued by a logger that is being rearmed is at its next wake-up, regardless of the delay you select. For example, if you select to rearm a logger immediately but the logger is not scheduled to wake up for 40 minutes, the earliest you can receive an alert is in 40 minutes.
Note that when rearming a logger that the accumulative time-limit will not be reset. This means that if the logger is still experiencing an excursion, an alert will immediately be issued upon the logger waking up and receiving the command to rearm that boundary. It is recommended that you resolve the issue causing an excursion before rearming the boundaries on a logger. Additionally, if the excursion has been resolved but the logger detects conditions that breach the boundary, it will immediately issue an alert, rather than waiting for the set amount of time again.
Shipment filter tabs
In the upper left corner of the shipments view, shipments can be filtered by the following 4 tabs:
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