Shipment reports are automatically delivered directly to selected contacts upon shipment delivery.
Shipment reports contain information to asses quality and facilitate product release including:
- Shipment quality
- Information on temperature deviation
- Temperature graph for the shipment
- Statistics, min, max, mean and MKT
- Raw temperature data
- Shipment properties
PDF version of the shipment report can be included in the email as an attachment for internal systems and record keeping.
The email recipients are selected when the shipment is created.
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Request reports
User can request a shipment report through the UI at any time after the shipment has been shipped i.e. has acquired Shipping status.The email and the PDF report clearly state the time when the report was generated and the status of the shipment.
How to request reports:
- Find and select the relevant shipment in SCM UI
- Select Request report
- Type in email address of recipient
- Verify if relevant deliverables are selected under Report Config
- Select Request
See further details Request reports option here.
Automatically resend report after inspection is complete
Shipment reports are automatically sent when a shipment is delivered. Reports for shipments that need manual inspection do not have the final information on shipment quality. Administrators can configure the system so that it automatically resends the shipment report once the shipment has been inspected and closed by QA. This ensures that relevant stakeholders get a final report and verification on product release.
There are four ways to configure resend reports:
| Setting | How it works |
|---|---|
| Always | A report will be sent automatically to shipment contacts once a shipment is manually inspected and closed. User completing inspection of shipment will not have the option to chose not to resend the report. |
| Default yes | Upon closing an inspected shipment user will be prompted if the shipment report should be resent. To resend report will be selected by default. |
| Default no | Upon closing an inspected shipment user will be prompted if the shipment report should be resent. Not to resend report will be selected by default. |
| Never | Report will not be resent once shipment is inspected and closed. User will not have the option to resend the report automatically. The option to request report will still be available. |
The configuration is accessible for administrators in Account Admin UI and applies globally i.e. the settings applies to all shipments within the account.
Account report configuration
Administrators can configure report setting for the account from the Account Admin UI.
How to access the report settings:
- Log in using your Controlant user setting and password
- Go to SCM Settings
- Find Shipment Reports Options towards the bottom of the page
Find below available settings and what
| Setting | |
|---|---|
| Resend shipment report after manual inspection | If enabled then a shipment report will be resent to shipment contacts once the shipment has been inspected and closed. The contacts will receive a final report with updated information about shipment quality, inspection status, and shipment status. If this setting is not enabled the shipment contacts will only receive a notification on shipment delivery. |
| Include inspection details in email body | If enabled information about shipment inspection will be included in the email notification. Information that will be included:
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| Include Custom Properties in shipment reports | If enabled shipment's custom properties will be added to the shipment report (.pdf). |
| Include Custom Properties in email body | |
| Include Comments in shipment reports | |
| Include Excel raw data with reports | |
| Include PDF raw data with reports |