Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

 

 

Image Removed,LED light behavior

  • On for 7 seconds
  • Off for 0,5 seconds

Indication

  • Connected to power (12V/24V

...

 

Image Removed

NOT connected to 12V/24V - Connected to Cloud - CHECK POWER - Measure at the gateway side

 

Image Removed

NOT connected to 12V/24V - NOT connected to Cloud - CHECK POWER & ANT. If the gateway gets power and has good antenna connection, that indicates that something is wrong with the gateway itself

 

Image Removed

 

...

  • )
  • Connected to the Controlant Cloud
  • PERFECT FUNCTION

Image Added

...

LED light behavior

  • On for 0,5 seconds
  • Off for 7 ceconds

Indication

  • NOT Connected to power (12V/24V)
  • Connected to the Controlant Cloud
  • Action required 
    • Check if the wall mount power supply is connected in the wall power socket and to the gateway
    • To be sure, measure the voltage with a voltage meter in the connector that connects to the gateway

Image Added

...

LED light behavior

  • On for 3 seconds
  • Off for 0,5 ceconds

Indication

  • NOT Connected to Controlant Cloud
  • Connected to Power (12V/24V)
  • Action required 
    • Check if the cellular antenna is connected to the gateway
    • Check cellular signal strength in the user interface. 
    • If the cellular signal is low in the facility
      • Move the gateway to a location where the gateway can receive sufficient signal strength
      • If that doent solve the problem:
        • Install an outdoor cellular antenna outside the facility and use an RF cable to connect to the gateway
        • Get the cellular service provider to install a cellular repeater inside the facility 

Image Added


...

LED light behavior

  • On for 0,5 seconds
  • Off for 3 ceconds

Indication

  • NOT Connected to power (12V/24V)
  • NOT Connected to Controlant Cloud 
  • Action required 
    • Make sure that the gateway is connected to power
    • Make sure that the gateway gets sufficient mobile cellular signal

Image Added