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Logger ends its shipment here.
The destination location is registered here. |
Solution:
Start by delivering the current shipment in the web interface and remember to select the correct delivery time.
To prevent this from happening again you need to edit the location.
Please note that any Note: shipments that are currently being shipped to this location will continue to use the old location settings but shipments created after the location editing will have the new location settings.
2. The location radius is too small.
In some cases, loggers will report that it’s location is outside the location Geofence.
Solution:
Start by delivering the current shipment in the web interface and remember to select the correct delivery time.
To prevent this from happening again you need to increase the location’s location's radius.
Please note that any shipments that are currently being shipped to this location will continue to use the old location settings but shipments created after the location editing will have the new location settings.
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The logger will update it’s location every 1 hour and in cases where the logger will not stay in the Geofence for more than an hour after the shipment has been delivered it can miss the opportunity to report within Geofence.
Solution:
Start by delivering the current shipment in the web interface and remember to select the correct delivery time.
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If you are using the stop button to deliver our shipments the most common reasons for the shipment not to go into delivered status is that the stop button was not pressed at the destination or not pressed long enough.
Solution:
Start by delivering the current shipment in the web interface and remember to select the correct delivery time.
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Go to the info tab in the shipment and press the deliver button. |
| Select the time specify button and select the appropriate delivery time.
Press confirm. |
Q: How do I change locations that are already in the system
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Select the Locations tab
Press the edit icon on the location you wish to edit |
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