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Customers can define a period in at the beginning and in at the end of shipments where the alarm functionality is inactive. During the ignore period temperature date is still being recorded and will be visible. The ignore periods are set:

  • In At the beginning of shipments: Product  The product is placed in a truck or package for transport that is not pre-conditioned.

  • In At the end of shipments: There is a known delay at a destination from the time the logger is removed from the product and until the Stop button is pressed on all loggers.

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Setting the Ignore Period

The ignore period is set in by selecting the Info window when creating a new shipment. When creating a new shipment, it is possible to select the ignore period for the start and end of shipments by selecting a value from the drop-down list. 

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  • 0 minutes

  • 10 minutes

  • 30 minutes

  • 1 hour

  • Custom (up to 12 hours)

You can preview the Ignore period by selecting the Preview window.

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The ignore periods set for the shipment are visible in the Review and Confirm window.

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Alternatively, the ignore period can be defined in shipment templates and pre-defined for all shipments created using that template.

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Ignore periods are shown under the Info tab in the Single Shipment view, as shown in the image below.

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Ignore period displayed with a grey area on a single logger temperature graph.

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When a shipment is created, all of the shipment configuration is configurations are sent to the logger, including the ignore period. Therefore, the ignore period operates on a logger level rather than on a shipment level.

Once a logger enters shipment mode by selected selecting the shipping method (Start button, Geofence, specify time), the ignore period starts counting. All measurements within the ignore period do not trigger any alerts. 

See below an example showing a shipment with 30 minute minutes ignore period in at the beginning of shipment. 

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Ignore period (end)

Ignore period in at the end of a shipment is a bit different from the ignore period in the beginning because it is handled in post-processing of the shipment, i.e., after the shipment is delivered.

  1. The logger sends out a notification if an excursion occurs like it normally would if the time of delivery is unknown.

  2. Post-processing checks for and clears any excursion from the shipment that occurred during the ignore period in the end.

  3. The events generated within the ignore period

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  1. at the end will not be cleared for the event log and excursion boundaries (see image below).

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