Once you receive a shipment with Saga loggers, follow these steps:
1️⃣ Press and hold the
Status | ||||
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|
The
lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.Status colour Yellow title SHIPMENT LED After the release, the
switches off completely.Status colour Yellow title SHIPMENT LED Shipping mode should change to
orStatus title STOPPING
.Status title STOPPED
2️⃣ Check the
Status | ||
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|
If the battery level is
, go to step 3.Status colour Green title OVER 10% If the display shows
, charge the device until it reaches the required battery level to function. A charging period of up to 6 hours is required to fully charge the Saga device from 0-100%.Status title LOW POWER MODE The device can be charged using one of the following methods
A dedicated charging station provided by Controlant (it can fit up to 5 devices at a time)
A USB charging adapter
A computer USB port
3️⃣ Check the
Status | ||
---|---|---|
|
If the cloud connection is
, as indicated by aStatus colour Green title OK
, please proceed to step 4.Status title CLOUD ICON WITH A CHECKMARK If the connection
, as indicated by aStatus colour Red title FAILED
, try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If theStatus title CLOUD ICON WITH AN X
or theStatus title CLOUD ICON WITH AN X
continues to be displayed, please contact support@controlant.com, stating the location (country) and device ID number, and choose a different device.Status title SYNCING ICON
4️⃣ Check the
Status | ||
---|---|---|
|
If the
isStatus title ALARM STATUS
, which means there is NOStatus colour Green title OK
on the display and theStatus title ALARM ICON
is NOT blinking, please go to step 5.Status colour Red title ALARM LED If the
🔔 appears in the top right corner of the display and theStatus title ALARM ICON
blinks every 5 seconds, a temperatureStatus colour Red title ALARM LED
excursion has occurred. Check the SOP (Standard Operating Procedures) to act accordingly.Status title EXCURSION
5️⃣ Always place the device in the assigned area for Controlant devices, as they are reusable. Follow the SOP to return the devices accordingly.
Manual data upload
The device collects data during the active shipment and sends them automatically to the Controlant cloud-enabled SCM platform. When a lack of signal or low battery level prevents the device from connecting to the Controlant cloud, it is necessary to upload the data manually to a computer. To do so, follow these steps:
Panel | ||||||||
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Type https://upload.controlant.com (Do not include www. Do include https:// in the URL.) You can also follow the link in the README file when a Saga logger shows up as a mass storage device on a computer. |
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panelIconId | 79d64122-9fd7-41e7-9bb2-19bb1d900e6f |
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panelIcon | :02: |
panelIconText | :02: |
bgColor | #FFFFFF |
1️⃣ Connect the device to
...
your computer via the USB cable on the back
...
. A
Status | ||
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|
...
2️⃣ Find the Controlant external unit as a mass storage device in your computer system. The unit name (D:) might vary on different computers.
...
...
panelIconId | 3e41982d-fa68-4b97-9128-d72099142234 |
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panelIcon | :03: |
panelIconText | :03: |
bgColor | #FFFFFF |
3️⃣ Type https://upload.controlant.com into your browser. You can also follow the link in the README file on the drive.
Note |
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Do not include ‘'www’'. Do include ''https://'' in the URL. |
4️⃣ Findthe DATA.BIN file on the drive. Drag and
...
drop it to the open Controlant webpage
...
as per the instructions.
...
...
panelIconId | 271e2519-c4f1-4001-b042-a0623adba2e8 |
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panelIcon | :04: |
panelIconText | :04: |
bgColor | #FFFFFF |
5️⃣ Once you successfully
...
uploaded the file, you will receive a message confirming the action.
...
...
panelIconId | f9d6036d-fc74-4265-9485-7b81a312a13a |
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panelIcon | :05: |
panelIconText | :05: |
bgColor | #FFFFFF |
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6️⃣ Eject and disconnect the device from your computer and inform your direct Controlant contact (Customer Success Team or support@controlant.com) that the data has been successfully uploaded to the platform.
Panel | |
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panelIconId | 925bdf20-18a3-4611-89a7-61826d28df47 |
panelIcon | :06: |
panelIconText | :06: | bgColor | #FFFFFF
Warning | |
If the data upload was unsuccessful, the SCM platform displays an error message on the page. Please contact support@controlant.com if you need further assistance, stating your location (country) and device ID number. |
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