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• If the battery level is

  Status
  colour Green title OVER 10%

  , go to step 3.

• If the display shows

  Status
  title LOW POWER MODE

  , charge the device until it reaches the required battery level to function. A charging period of up to 6 hours is required to fully charge the Saga device from 0-100%.

• The device can be charged using one of the following methods:

  • A dedicated charging station provided by Controlant (it can fit up to 5 devices at a time)

  • A USB charging adapter

  • A computer USB port

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• If the cloud connection is

  Status
  colour Green title OK

  , as indicated by a

  Status
  title CLOUD ICON WITH A CHECKMARK

  , please proceed to step 4.

• If the connection

  Status
  colour Red title FAILED

  , as indicated by a

  Status
  title CLOUD ICON WITH AN X

  , try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the

  Status
  title CLOUD ICON WITH AN X

  or the

  Status
  title SYNCING ICON

  continues to be displayed, ; please contact support@controlant.com, stating the location (country), and device ID number, and choose a different device.

4️⃣ Check the

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