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Q: If I receive an alert for missing data, will the system still send out alerts if there is a temperature excursion as long there is a connection between logger and Gateway?

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A: See: 1.4.5 Set Temperature Warnings

 

Q: How many recipents can receive alarms?

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A: There are no extra charges.

 


Q: Why is there data missing for a logger in my report?

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If the RF signal is less then 50% for a logger, then the logger might be sending data irregularly. 


Q. In some cases I don’t get Data Alarm (Data Warning – Lost connection to a logger) sent even though no measurement data is logged in the database and no measurements can be seen in the Controlant cloud multigraph or reports. Why?

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