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Follow these steps once you receive a shipment with Saga™ loggers:

1️⃣ Press and hold the

• The

  Status
  colour Yellow title SHIPMENT LED

  lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.

• After the release, the

  Status
  colour Yellow title SHIPMENT LED

  switches off completely.

• Shipping mode should change to

  Status
  title STOPPING

  or

  Status
  title STOPPED

  .

2️⃣ Check the

• If the battery level is

  Status
  colour Green title OVER 10%

  , go to step 3.

• If the display shows

  Status
  title LOW POWER MODE

  , charge the device until it reaches the required battery level to function. To fully charge a device, you need to charge it for 6 hours and until the display shows 100% next to the battery with a flash icon.

• The device can be charged using one of the following methods:

  • A dedicated charging station provided by Controlant (it can fit up to 5 devices at a time)

  • A USB charging adapter

  • A computer USB port

• For optimal charging and performance, please follow these guidelines:

  • Charge each device for 6 hours and until 100% shows on the screen on the right side of the battery with a flash symbol.

  • Leaving the device on the charger for an extended period after it's fully charged (>24 hours) is not recommended for maintaining battery health, though it presents no safety hazard.

  • The charging area, or charging room, should be well ventilated and at room temperature (15-25°C / 59-77°F). The device is unable to charge if the ambient temperature is below 0°C / 32°F.

  • Make sure that the devices are standing upright and are not leaning against each other.

3️⃣ Check the

• If the cloud connection is

  Status
  colour Green title OK

  , as indicated by a

  Status
  title CLOUD ICON WITH A CHECKMARK

  , please proceed to step 4.

• If the connection

  Status
  colour Red title FAILED

  , as indicated by a

  Status
  title CLOUD ICON WITH AN X

  , try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the

  Status
  title CLOUD ICON WITH AN X

  or the

  Status
  title SYNCING ICON

  continues to be displayed; please contact support@controlant.com, stating the location (country), and device ID number.

4️⃣ Check the

• If the

  Status
  title ALARM STATUS

  is

  Status
  colour Green title OK

  , which means there is NO

  Status
  title ALARM ICON

  on the display and the

  Status
  colour Red title ALARM LED

  is NOT blinking, please go to step 5.

• If the

  Status
  title ALARM ICON

  🔔 appears in the top right corner of the display and the

  Status
  colour Red title ALARM LED

  blinks every 5 seconds, a temperature excursion has occurred. Check your organization’s SOP (Standard Operating Procedures) to act accordingly.

5️⃣ Always place the device in the assigned area for Controlant devices, as they are reusable. Follow the SOP to return the devices accordingly.

Manual data upload

The device collects data during the active shipment and sends them automatically to the Controlant cloud-enabled SCM platform. When a lack of signal or low battery level prevents the device from connecting to the Controlant cloud, it is necessary to upload the data manually to a computer. To do so, follow these steps:

1️⃣ Connect the device to your computer via the USB cable on the back. A

2️⃣ Find the Controlant external unit as a mass storage device in your computer system. The unit name (D:) might vary on different computers.

3️⃣ Type https://upload.controlant.com into your browser. You can also follow the link in the README file on the drive.

4️⃣ Findthe DATA.BIN file on the drive. Drag and drop it to the open Controlant webpage as per the instructions.

5️⃣ Once you successfully uploaded the file, you will receive a message confirming the action.

6️⃣ Eject and disconnect the device from your computer and inform your direct Controlant contact (Customer Success Team or support@controlant.com) that the data has been successfully uploaded to the platform.

Warning
If the data upload was unsuccessful, the SCM platform displays an error message on the page. Please contact support@controlant.com if you need further assistance, stating your location (country) and device ID number.