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To learn more contact your support@controlant.com.
Enabling the MFA feature
Only Controlant Administrator can activate the MFA feature in Admin UI. The setting only works in SCM User Interface (UI) and Account Admin User Interface (UI).
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MFA should never be activated for Facility Monitoring (FM) or Reseller. |
Logging in with MFA
Once enabled on a customer account, all users are required to log in with a 6-digit Multi-Factor Authentication (MFA) code received via email (default and recommended) or SMS. After logging in with a username and password, the 6-digit authentication code must be entered in the user interface (UI) on each login.
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Step 2: Enter the 6-digit MFA code received by email (default) or SMS and press the Log In button with the key icon.
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Changing delivery method of MFA code
Default delivery method of MFA code is via email. A user can choose to switch the method to SMS within the SCM Platform.
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