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Where can I see if there are pending data?
When
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data
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is missing from active shipments, it is displayed in the
| Status | ||
|---|---|---|
|
Shipments tab under Active shipments
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as shown
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on the image below.
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When data
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is missing from a shipment,
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the user is unable to process and analyze the shipment
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, and a report is not generated. By identifying the problem,
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the user is able to troubleshoot and resolve the issue.
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The user can see all the active shipments with missing data
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, as well as which loggers in the shipments are missing
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By selecting a shipment, you can find more information about it in the Loggers section of the Info tab.
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data
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Normal circumstances
An issue
with the logger battery, or
connectivity
And if it needs manual intervention.
If a wake-up interval goes overdue and there is missing data, a tooltip will appear to give you more direction on possible fixes.
If a wake-up interval is not overdue, but there are missing data points in the logger, that is normal behavior, which means that data is pending. You should wait.
Note: loggers that enter a zone of low connectivity while still in shipping mode might become overdue in their wake-up. A tooltip is available to explain this on the column itself.
Can I request a report when there are pending data?
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.
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If a user selects a report from a shipment with
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missing data,
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Note from Zita: I don’t have a screenshot for this, but asked Lilja if she could send me one.
The PDF will have a “Pending data” banner if you request a report despite the message. The chart will contain gaps, and loggers with pending data will be marked with a red icon.
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the interface provides the following feedback to discourage them from using the report.
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