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To perform the routine maintenance, our database systems will need to be taken offline for a period of less than 60 minutes between 14:30 AM and 16:30 AM (2:30–4:30 PM) UTC+0 ) on Sunday, 29 October 2023.

During the maintenance window:

  • Users will be able to log into user interfaces for any Controlant services. This includes viewing data, configuring warnings, and creating shipments but they might experience intermittent service disruption in the form of errors. A retry or refresh of the action, after a short wait (2-5 minutes) should resolve the issue.

  • Data will continue to be gathered by the Controlant loggers and will be submitted to the system during the maintenance window with only intermittent delays of less than 60 minutes of data availability.

  • Alarms will continue to function.

Please note that the downtime will not affect the data gathering and monitoring functionality of the Controlant SCM.