The
Status |
---|
colour | Yellow |
---|
title | SHIPMENT LED |
---|
|
lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.After the release, the
Status |
---|
colour | Yellow |
---|
title | SHIPMENT LED |
---|
|
switches off completely.Shipping mode should change to
or .
If the battery level is
, go to step 3.If the display shows
, charge the device until it reaches the required battery level to function. To fully charge a device, you need to charge it for 6 hours and until the display shows 100% next to the battery with a flash icon.The device can be charged using one of the following methods:
For optimal charging and performance, please follow these guidelines:
Charge each device for 6 hours and until 100% shows on the screen on the right side of the battery with a flash symbol.
Leaving the device on the charger for an extended period after it's fully charged (>24 hours) is not recommended for maintaining battery health, though it presents no safety hazard.
The charging area, or charging room, should be well ventilated and at room temperature (15-25°C / 59-77°F). The device is unable to charge if the ambient temperature is below 0°C / 32°F.
Make sure that the devices are standing upright and are not leaning against each other.
If the cloud connection is
, as indicated by a Status |
---|
title | CLOUD ICON WITH A CHECKMARK |
---|
|
, please proceed to step 4.If the connection
, as indicated by a Status |
---|
title | CLOUD ICON WITH AN X |
---|
|
, try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the Status |
---|
title | CLOUD ICON WITH AN X |
---|
|
or the continues to be displayed; please contact support@controlant.com, stating the location (country), and device ID number.
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