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Follow these steps once you receive a shipment with Saga™ loggers:

1️⃣ Press and hold the

Status
colourRed
titleSTOP BUTTON
for 5–8 seconds

  • The

    Status
    colourYellow
    titleSHIPMENT LED
    lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.

  • After the release, the

    Status
    colourYellow
    titleSHIPMENT LED
    switches off completely.

  • Shipping mode should change to

    Status
    titleSTOPPING
    or
    Status
    titleSTOPPED
    .

2️⃣ Check the

Status
titleBATTERY STATUS

  • If the battery level is

    Status
    colourGreen
    titleOVER 10%
    , go to step 3.

  • If the display shows

    Status
    titleLOW POWER MODE
    , charge the device until it reaches the required battery level to function. To fully charge a device, you need to charge it for 6 hours and until the display shows 100% next to the battery with a flash icon.

  • The device can be charged using one of the following methods:

    • A dedicated charging station provided by Controlant (it can fit up to 5 devices at a time)

    • A USB charging adapter

    • A computer USB port

  • For optimal charging and performance, please follow these guidelines:

    • Charge each device for 6 hours and until 100% shows on the screen on the right side of the battery with a flash symbol.

    • Leaving the device on the charger for an extended period after it's fully charged (>24 hours) is not recommended for maintaining battery health, though it presents no safety hazard.

    • The charging area, or charging room, should be well ventilated and at room temperature (15-25°C / 59-77°F). The device is unable to charge if the ambient temperature is below 0°C / 32°F.

    • Make sure that the devices are standing upright and are not leaning against each other.

3️⃣ Check the

Status
titleCLOUD CONNECTION STATUS

  • If the cloud connection is

    Status
    colourGreen
    titleOK
    , as indicated by a
    Status
    titleCLOUD ICON WITH A CHECKMARK
    , please proceed to step 4.

  • If the connection

    Status
    colourRed
    titleFAILED
    , as indicated by a
    Status
    titleCLOUD ICON WITH AN X
    , try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the
    Status
    titleCLOUD ICON WITH AN X
    or the
    Status
    titleSYNCING ICON
    continues to be displayed; please contact support@controlant.com, stating the location (country), and device ID number.

4️⃣ Check the

Status
titleALARM STATUS

  • If the

    Status
    titleALARM STATUS
    is
    Status
    colourGreen
    titleOK
    , which means there is NO
    Status
    titleALARM ICON
    on the display and the
    Status
    colourRed
    titleALARM LED
    is NOT blinking, please go to step 5.

  • If the

    Status
    titleALARM ICON
    🔔 appears in the top right corner of the display and the
    Status
    colourRed
    titleALARM LED
    blinks every 5 seconds, a temperature excursion has occurred. Check your organization’s SOP (Standard Operating Procedures) to act accordingly.

...

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