Once you receive a shipment with Saga loggers, follow these steps:
Press and hold the
for 5–8 secondsThe
lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.After the release, the
switches off completely.Shipping mode should change to
or .
Check the
If the battery level is
, go to step 3.If the display shows
, charge the device until it reaches the required battery level to function. A charging period of up to 6 hours is required to fully charge the Saga device from 0-100%.The device can be charged using one of the following methods
Check the
Status |
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title | CLOUD CONNECTION STATUS |
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If the cloud connection is
, as indicated by a Status |
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title | CLOUD ICON WITH A CHECKMARK |
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, please proceed to step 4.If the connection
, as indicated by a Status |
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title | CLOUD ICON WITH AN X |
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, try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the Status |
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title | CLOUD ICON WITH AN X |
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|
or the continues to be displayed, please contact support@controlant.com, stating the location (country) and device ID number, and choose a different device.
Check the
If the
is OK, which means there is NO on the display and the is NOT blinking, please go to step 5.If the
appears in the top right corner of the display and the blinks every 5 seconds, a temperature has occurred. Check the SOP (Standard Operating Procedures) to act accordingly.
Always place the device in the assigned area for Controlant devices as they are reusable. Follow the SOP to return the devices accordingly.
Manual data upload
The device collects data during the active shipment and sends them automatically to the Controlant cloud-enabled SCM platform. When a lack of signal or low battery level prevents the device from connecting to the Controlant cloud, it is necessary to upload the data manually to a computer. To do so, follow these steps:
Panel |
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panelIconId | 9f7f0326-f247-480a-a521-fedc67452bba |
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panelIcon | :01: |
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panelIconText | :01: |
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bgColor | #FFFFFF |
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Type https://upload.controlant.com (Do not include www. Do include https:// in the URL.) You can also follow the link in the README file when a Saga logger shows up as a mass storage device on a computer. |
...
Panel |
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panelIconId | 79d64122-9fd7-41e7-9bb2-19bb1d900e6f |
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panelIcon | :02: |
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panelIconText | :02: |
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bgColor | #FFFFFF |
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Connect the device to a computer via the USB cable on the back of the device and find the Controlant external unit. The unit name (D:) might vary on different computers. |
...
Panel |
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panelIconId | 3e41982d-fa68-4b97-9128-d72099142234 |
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panelIcon | :03: |
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panelIconText | :03: |
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bgColor | #FFFFFF |
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Find the DATA.BIN file and drag it to the Controlant webpage. Drop the file as per the instructions. |
...
Panel |
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panelIconId | 271e2519-c4f1-4001-b042-a0623adba2e8 |
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panelIcon | :04: |
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panelIconText | :04: |
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bgColor | #FFFFFF |
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Once you successfully loaded the file, you receive a message confirming the action. |
...
Panel |
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panelIconId | f9d6036d-fc74-4265-9485-7b81a312a13a |
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panelIcon | :05: |
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panelIconText | :05: |
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bgColor | #FFFFFF |
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Eject the Controlant device and inform your direct Controlant contact (Customer Success Team or support@controlant.com) that the data has been successfully uploaded to the platform. |
Panel |
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panelIconId | 925bdf20-18a3-4611-89a7-61826d28df47 |
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panelIcon | :06: |
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panelIconText | :06: |
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bgColor | #FFFFFF |
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If the data upload was unsuccessful, the SCM platform displays an error message on the page. Please contact support@controlant.com if you need further assistance, stating your location (country) and device ID number. Info |
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Can’t find what you’re looking for? |