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Once you receive a shipment with Saga loggers, follow these steps:

1️⃣ Press and hold the

Status
colourRed
titleSTOP BUTTON
for 5–8 seconds

  • The

    Status
    colourYellow
    titleSHIPMENT LED
    lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.

  • After the release, the

    Status
    colourYellow
    titleSHIPMENT LED
    switches off completely.

  • Shipping mode should change to

    Status
    titleSTOPPING
    or
    Status
    titleSTOPPED
    .

2️⃣ Check the

Status
titleBATTERY STATUS

  • If the battery level is

    Status
    colourGreen
    titleOVER 10%
    , go to step 3.

  • If the display shows

    Status
    titleLOW POWER MODE
    , charge the device until it reaches the required battery level to function. A charging period of up to 6 hours is required to fully charge the Saga device from 0-100%.

  • The device can be charged using one of the following methods:

    • A dedicated charging station provided by Controlant (it can fit up to 5 devices at a time)

    • A USB charging adapter

    • A computer USB port

3️⃣ Check the

Status
titleCLOUD CONNECTION STATUS

  • If the cloud connection is

    Status
    colourGreen
    titleOK
    , as indicated by a
    Status
    titleCLOUD ICON WITH A CHECKMARK
    , please proceed to step 4.

  • If the connection

    Status
    colourRed
    titleFAILED
    , as indicated by a
    Status
    titleCLOUD ICON WITH AN X
    , try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the
    Status
    titleCLOUD ICON WITH AN X
    or the
    Status
    titleSYNCING ICON
    continues to be displayed; please contact support@controlant.com, stating the location (country), and device ID number.

4️⃣ Check the

Status
titleALARM STATUS

  • If the

    Status
    titleALARM STATUS
    is
    Status
    colourGreen
    titleOK
    , which means there is NO
    Status
    titleALARM ICON
    on the display and the
    Status
    colourRed
    titleALARM LED
    is NOT blinking, please go to step 5.

  • If the

    Status
    titleALARM ICON
    🔔 appears in the top right corner of the display and the
    Status
    colourRed
    titleALARM LED
    blinks every 5 seconds, a temperature excursion has occurred. Check the SOP (Standard Operating Procedures) to act accordingly.

5️⃣ Always place the device in the assigned area for Controlant devices, as they are reusable. Follow the SOP to return the devices accordingly.

Manual data upload

The device collects data during the active shipment and sends them automatically to the Controlant cloud-enabled SCM platform. When a lack of signal or low battery level prevents the device from connecting to the Controlant cloud, it is necessary to upload the data manually to a computer. To do so, follow these steps:

1️⃣ Connect the device to your computer via the USB cable on the back. A

Status
titleUSB ICON
shows up and stays on the display while it remains plugged in.

...

2️⃣ Find the Controlant external unit as a mass storage device in your computer system. The unit name (D:) might vary on different computers.

...

3️⃣ Type https://upload.controlant.com into your browser. You can also follow the link in the README file on the drive.

Note

Do not include ‘'www’'.

Do include ''https://'' in the URL.

...

5️⃣ Once you successfully uploaded the file, you will receive a message confirming the action.

...

6️⃣ Eject and disconnect the device from your computer and inform your direct Controlant contact (Customer Success Team or support@controlant.com) that the data has been successfully uploaded to the platform.

If the data upload was unsuccessful, the SCM platform displays an error message on the page. Please contact support@controlant.com if you need further assistance, stating your location (country) and device ID number.
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