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Download printable one-pager:

English

View file
nameShippingSite_OnePager_v7.pdf

Follow these steps when adding a Saga device to a shipment:

1️⃣ Check the

Status
titleBATTERY STATUS

  • If the battery level is

    Status
    colourGreen
    titleOVER 90%
    (or adequately charged to complete a shipment as per agreements), go to step 2.

  • If the battery level is

    Status
    colourRed
    titleUNDER 90%
    (or not adequately charged to complete a shipment as per agreements), plug the device into a charging station (provided by Controlant)/USB charging adapter/computer USB port until it reaches the required battery level to function. To fully charge a device, you need to charge it for 6 hours and until the display shows 100% next to the battery with a flash icon.

2️⃣ Check the

Status
titleCLOUD CONNECTION STATUS

  • If the cloud connection is

    Status
    colourGreen
    titleOK
    , as indicated by a
    Status
    titleCLOUD ICON WITH A CHECKMARK
    , please proceed to step 3.

  • If the connection

    Status
    colourRed
    titleFAILED
    , as indicated by a
    Status
    titleCLOUD ICON WITH AN X
    , try waking up the device by connecting it to a charging station provided by Controlant, a USB charging adapter, or a computer USB port, then disconnect and wait for 10 minutes to see if the device can connect to the cloud. If the
    Status
    titleCLOUD ICON WITH AN X
    or the
    Status
    titleSYNCING ICON
    continues to be displayed; please contact support@controlant.com, stating the location (country) and device ID number, and choose a different device.

3️⃣ Check the

Status
titleSHIPMENT STATUS

  • A device that has not received shipment information shows the text

    Status
    titleFREE
    at the
    Status
    titleSHIPMENT STATUS
    . If that is the case, proceed to step 4.

  • If

    Status
    titleSHIPPING
    shows in the top left corner of the display the
    Status
    titleSHIPMENT STATUS
    , and the
    Status
    colourYellow
    titleSHIPment LED
    blinks every 5 seconds, please contact support@controlant.com, stating the location (country) and device ID number.

4️⃣ Pair the device with the shipment on the Supply Chain Monitoring (SCM) platform

  • You need to access the SCM platform with your username and password. Pairing requires a specific role assigned to you by an Admin user. If you have any problems, please get in touch with support@controlant.com.

5️⃣ Press the

Status
colourGreen
titleSTART BUTTON
on the device to start the shipment

Press and hold the

Status
colourGreen
titleSTART BUTTON
for 5–8 seconds to activate the device.

...

The

Status
colourYellow
titleSHIPMENT LED
lights up when the device registers the button press as valid and remains on for 3 seconds. The lit-up led light means that you can release the button.

...

With this step, you initiated the shipment. It is essential to consider the most appropriate Ignore period. This period allows the device to reach the most accurate temperature inside the packaging of goods.

...

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