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Table of Contents

Shipment view

Select a single shipment in the Shipments view to reach it.

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The right side of the view is split into two views (if any shipment is selected). The top view has three different tabs for three different views that display shipment information, and the bottom view shows a map of the route. To see the complete top view, scroll down to the bottom.

Info tab

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Under the action buttons, you can find high-level information about a shipment, including:

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Quality: Undecided/Good/Bad or Undecided/Released/Partially Released/Rejected

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Shipment MKT: Mean Kinetic Temperature

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Inspection Status: Not Inspected/Being Inspected/Inspected

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While in the Info tab, it is possible to edit the Shipment Description. To do this, press the Pencil icon next to the Shipment Description in the top left corner of the Info screen. 

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In the

Status
titleexcursion boundaries
section, you’ll find the boundaries table, where you can see the preset temperature boundaries and their severity settings for the shipment.

By clicking on a certain boundary, you’ll see if there were any triggers and if the boundary is armed or not.

The amount of time a logger had spent outside of the preset boundaries will only appear after delivery and data analysis.

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Chart tab

The Chart tab shows the shipment measurements for a logger on a time series chart. Click here to read about the Chart tab in more detail.

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Data tab

The Data tab shows the shipment measurements for the selected logger(s) in a tabular format. Go here to read about the Data tab in more detail.

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Properties tab

The Properties tab shows the list of properties and their value(s) added to the shipment.

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Shipment actions

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You can perform different operations on the shipment depending on the state that it is in. If the shipment has not yet started, you can manually override the start method by clicking the

Status
titleship
button. Then a
Status
titleship shipment
view appears, where the shipping time is “specified,” or the “shipment is shipped now”.

If the shipment has started, you can manually override the delivery method by clicking the

Status
titledeliver
button. After that, the
Status
titledeliver
view appears, where the delivery time is “specified” or “the shipment is delivered now.”

When a shipment has been delivered, it is automatically closed once it has been processed—if there are no medium or high excursions in the shipment. A shipment can be manually closed by clicking on the

Status
titleclose now
button for as long as the shipment's quality is not unknown. If the quality is unknown, the shipment must be manually inspected.

You can change the Shipment quality, Inspection status and add Inspection comments in the shipment for as long as the shipment has not been closed. You can reach the

Status
titleInspect Shipment
view by clicking the 
Status
titleInspection
button. The Shipment Inspection view is for quality assurance (QA) personnel to assess shipments in which loggers registered medium or high excursions as good or bad during transit. A customer using the Electronic signature option is required to add the password to complete the inspection. After clicking the Save button in the 
Status
titleInspect Shipment
view, you are directed to the 
Status
titleElectronic Signature Required
 view.

In the Electronic Signature Required view, you must:

  • give a reason for approving the shipment (Reason for Operation)

  • type in the username and the password

  • click on the Sign & Perform Action button

You can review the action's raw command parameters and checksum by clicking Show Raw Command Parameters and Checksum. The inspection can be saved without approval if you are not using the Electronic signature option.

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You can delete shipments that have not started and cancel shipments that are shipping, delivered, or closed. You can delete a shipment by clicking on the 

Status
titleDelete
button and confirming it by clicking on the
Status
titleConfirm
button. Deleting shipments that have not started is useful if mistakes were made when creating the shipment. Shipments are canceled by clicking on the 
Status
titleCancel
button, and the cancellation is confirmed by clicking on the
Status
titleConfirm
button. Canceled shipments are hidden but can be found under the Search tab.

Rearming loggers

You can reset boundary alarms if you're a user with admin permission. If a boundary has been triggered for a sensor, it can be reset in the Excursion Boundaries table in the

Status
titlesingle shipment
view.

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A red “Yes” indicates if a boundary is triggered by one or more loggers. As a result, the boundary is no longer armed, meaning the logger will no longer send alerts for this boundary. Unarmed boundaries are marked with a red ×, and armed boundaries show a green checkmark.

Triggered and Armed statuses for boundaries assume the "worst case" scenario from all loggers in the shipment.

For each boundary, the following applies:

  • The boundary status is triggered if one logger in the shipment has triggered a boundary breach.

  • If one logger in the shipment is unarmed, the boundary will also show as unarmed.

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By clicking on a certain boundary, the information for individual loggers appears. They include information on whether a particular logger is armed and how often each logger has triggered this specific boundary.

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To rearm a logger or multiple loggers, click on the 

Status
titlerearm
button.

This will allow you to choose the loggers you want to rearm by ticking the checkboxes next to them. From the drop-down menu, select when the rearming should take effect, and click on “Apply (#)”. This will send a message to the selected loggers, and the armed status will be updated accordingly.

If you set a boundary to rearm later, a clock icon indicates it in the

Status
titlearmed
column.

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When rearming boundaries, the logger can only receive the command to rearm a boundary when it wakes up. A wake-up only occurs on a preset interval, when a button is pressed on the logger, or if the logger detects an excursion.

The earliest a rearmed logger can issue further alerts is at its next wake-up, regardless of the delay selected. For example, if you choose to rearm a logger immediately, but the logger is not scheduled to wake up for 40 minutes, the earliest you can receive an alert is in 40 minutes.

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When rearming a logger, the accumulative time limit will not be reset. This means that if the logger is still experiencing an excursion, an alert will immediately be issued when the logger wakes up and receives the command to rearm the boundary. To avoid this issue, ensure the logger has returned to acceptable boundary ranges before rearming it. Additionally, if the excursion has been resolved, but the logger detects conditions that breach the boundary, it will immediately issue an alert rather than waiting for the set time.

Request Report

When a shipment is closed, you can request a report in the Single Shipment view by clicking on the Request Report button. Reports can be requested from shipments that are Shipping, Delivered, and Closed. Clicking on Request Report opens a modal where you have to provide an email address and can choose to get extra data with the report by setting some Report config.

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The Report config has default settings set by your administrator, but you can overwrite them by changing the configurations in the modal.

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Share shipment

By clicking on the "Share shipment" option, the system generates a shareable link that can be copied or sent by email through the system. To choose how long the link should be live, click on the drop-down menu labeled "Expires in" and choose from the five options: 7, 30, 60, 90, and 120 days.

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Shipment Filter tabs

In the upper left corner of the shipments view, shipments can be filtered by the following five tabs:

  • Active

  • Inspection

  • Preparation

  • Closed

  • Search

Active

In the Active tab, shipments that are currently shipping or are recently delivered can be seen.

When shipments start shipping, they appear under Currently Shipping. When the shipments are delivered, they move from Currently shipping to Recently delivered.

They stay there until the cloud processes them. When they have been processed, they are either closed automatically and moved to the closed tab or moved to the inspection tab. This depends on a customer setting where you must manually inspect Shipments at or above a selected severity level. The system will automatically inspect and close shipments below the selected severity level.

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Inspection

In the Inspection tab, shipments that have "shipment quality" set to undecided can be seen.

Shipments end up with the "shipment quality" set to undecided due to Medium and High excursions in the shipments. The shipments are split into three lists depending on whether they Need inspection, are Being Inspected, or have already been Inspected (Not Closed).

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Preparation

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The Draft shipments remain as drafts until they are made "Ready" in the Shipment view. The ready shipment will stay there until they ship with one of the start methods or by clicking on the ship button in the shipment view.

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Closed

In the Closed tab, shipments that have been closed can be seen.

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In the Search tab, you can search for shipments with specific parameters. Shipment searches are filtered by Time (Time Created, Time Shipped, Time Delivered, and Time Closed) and the search period (From and To). It's possible to search for shipments by Status (Draft, Ready, Shipping, Delivered, Closed, and Cancelled), Reference/name, Origin and Destination, Logger ID, Controlant Shipment ID, Excursion Severity (No Excursion, Low, Medium, and High), and Custom Property. The fields that are in bold are required. The search results are displayed below the fields after clicking on the Search button.

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Shipment event types

In a single shipment view, under the Info tab, all events from when a shipment is created until delivery are displayed below the Event Log. Below is a list explaining possible events.

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  • Excursion
    Any excursions that may occur during the shipment, i.e., temperature going over the upper boundaries or under the lower boundaries. Upper and lower boundaries can be specified for the shipment.

  • Start Button Pushed
    The Start button was pressed during the shipment.

  • Stop button Pushed
    The Stop button was pressed during the shipment.

  • Logger Enters Shipment Mode
    The logger has entered shipping mode, i.e., the logger is being used in a shipment.

  • Logger Enters Standby Mode
    The logger has entered standby mode, i.e., the logger is not in use.

  • Logger At Origin
    The logger is at a shipment origin location.

  • Logger At Destination
    The logger is at the shipment delivery location.

  • Logger En Route
    The logger in a shipment is on a shipping route.

  • Shipment Created
    Shipment was created at this time.

  • Shipment Shipped
    Shipment was started at this time.

  • Shipment Delivered
    Shipment was delivered at this time.

  • Shipment Closed
    The shipment has been closed after delivery.

  • Shipment Cancelled
     Shipment was canceled, either before the shipment was shipped or after a shipment was closed.

  • Lights Off
    Lights were turned off in the shipment. An event that happens when a logger in a shipment is placed in a dark space, for example, inside a sealed box after being exposed to bright lights.

  • Lights On
    Lights were turned on in the shipment. An event that happens when a logger in a shipment is affected by light, for example, when a logger is inside a sealed box, and the box is exposed to bright lights.

Logger filter in Event Log

It is possible to filter the Event Log by selecting logger(s) in the filtered Logger list.

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The user selects loggers by clicking the downward-facing black arrow (to the right of the Logger list).

  • Select one or more loggers.

  • N/A are shipment events not tied to a specific logger, such as Shipment Closed.

  • If no selection is made, all events are displayed.

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Light Events

By default, the Light events are hidden in the SCM UI. They can be displayed by checking the checkbox Light events in the Single Shipment view to the right of the Event Log title.

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If Light events are displayed, they also appear in the chart under the Chart tab.

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Manual Data Upload Events

You can also see manual data uploads in the event log if they happen.

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Info

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