Page Comparison

The Comments tab is where users add information about shipments in the user interface (UI). It is available under the following tabs in the Shipments view:

• Active

• Inspection

• Preparation

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Accessing the Comments tab:

To access the Comments tab, select a shipment of any status under one of the tabs listed above, and select the Comments tab at the far right end:

Step 1: Select a shipment

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Step 2: Select the Comments tab

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The Read access to the Shipments view gives the user permission to:

• View comments

• Add a new comment in the Add Comment box and press the Post Comment button to publish.

• Add attachment(s) to a comment by pressing the Attach File button.

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Access restrictions:

• Anonymous users, for example, non-users with Share link, have read-only access and are able to see the comments history above the Add Comment box.

• Read-only access does not permit the user to post new comments or add new attachments in the Attach File button.

• It is not possible to post comments to closed shipments in the Closed tab as shown below:

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Using the Comments tab

Editing comments:

• All users can edit their comments.

• When a comment is edited, the user interface (UI) displays the identity of the user who made the last update and when the update was made.

• Admin users can edit comments made by other users.

Deleting comments

• All users can delete their comments.

• Admin users can delete comments made by other users.

In a comment, the following applies:

• The name of user and timestamp is displayed when a new comment is created.

• A maximum number of comments per shipment is limited to 1000 comments.

• A single comment is limited to 10.000 characters.

• A single comment is truncated if it exceeds 500 characters:

  • The Show more function can be used to display all of the comment.

Formatting a comment:

• Comments are written in a rich text editor that includes the following formatting:

  • Numbered bullets with sub-bullets

  • Plain bullets with sub-bullets

  • Bold font

  • Italic font

  • Strike through

  • Embedded link

Attachments in comments:

• Are limited to a maximum file size of 5 MB in a single attachment.

• Are limited to a maximum of 10 attachments for a single comment.

Audits

Comments in the Comments tab are included in formal audit procedures and the following actions are audited:

• Add comment

• Edit comment

• Delete comment

• Add attachment

• Delete attachment

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