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On the Audit Trails page, the Admin user is able to trace shipment actions by users and resources during a selected timeframe. Automatic actions performed by the Controlant platform, for example, automatically closed shipments, are also included.
Where do I find it?
In the “My control panel” section of the Account Admin.
Navigating the new interface
Where to find it?
A new and improved interface is available when you click on the link in the banner on top. You can switch back and forth between the two interfaces depending on the timeframe you need data from.
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The new interface only contains records created after May 26, 2023. |
How to use it?
You can filter records based on the following criteria:
User
Date
Category
ID or Reference
Navigating the previous interface
Selection is confirmed by clicking on the GO button.
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The following options are available, as shown in the image below:
Show
My actions…
All actions by a user…
All actions on a resource…
During timeframe
Last 24 hours
last 48 hours
Last 72 hours
Last 7 days
Last 14 days
Last 30 days
Last 3 months
Last 6 months
Custom…
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Show
The information displayed in the list of actions include:
Name and E-mail
Actions performed on shipments by the internal system are shown in the audit trail as actions made by Controlant System.
Username and Access Level
Resource Type and Resource ID
Time of Action and Action
Details (magnifying glass).
To view individual actions, the Admin user clicks on the magnifying glass under Details. The + inside a magnifying glass is a closed window and the - an open window. The Audit Entry Details displayed in an open window include:
Session
Status
Info
Audit trail entry about the Action
Data Snapshot
The complete text in the Info field is expanded here
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All actions…
The My actions… options displays the action of the Admin user signed into the Account Admin system for a selected timeframe.
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The window on the image below shows a successful password change.
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All actions by a user…
All actions by a selected user during a selected timeframe.
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An action item by a selected user in the Actions list.
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All actions on a resource…
When the All actions on a resource… option is selected, the Admin user can choose the type of resources during a chosen timeframe, as shown on the image below.
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Resource types include:
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Account/Administrative
User
User Setting
User Setting (Old)
Company Setting
Customer
Serviced Customer
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Access Management
Comments: Shipment ID required
Role: Role ID required
Role Access: Role ID required
User assigned to role: Role ID required
Role assigned to user: User ID required
User Access: User ID required
Product: Product ID required
Shipment Products: Shipment ID required
Common Resources
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Client Device
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Service Device
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Device Sensor
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Warning
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Can’t find what you’re looking for? Visit our new Support Center! |