1.3.4.4 Gateway LED light behavior
LED light behavior
On for 7 seconds
Off for 0,5 seconds
Indication
Connected to power (12V/24V)
Connected to the Controlant Cloud
PERFECT FUNCTION
LED light behavior
On for 0,5 seconds
Off for 7 ceconds
Indication
NOT Connected to power (12V/24V)
Connected to the Controlant Cloud
Action required
Check if the wall mount power supply is connected in the wall power socket and to the gateway
To be sure, measure the voltage with a voltage meter in the connector that connects to the gateway
LED light behavior
On for 3 seconds
Off for 0,5 ceconds
Indication
NOT Connected to Controlant Cloud
Connected to Power (12V/24V)
Action required
Check if the cellular antenna is connected to the gateway
Check cellular signal strength in the user interface.
If the cellular signal is low in the facility
Move the gateway to a location where the gateway can receive sufficient signal strength
If that doent solve the problem:
Install an outdoor cellular antenna outside the facility and use an RF cable to connect to the gateway
Get the cellular service provider to install a cellular repeater inside the facility
LED light behavior
On for 0,5 seconds
Off for 3 ceconds
Indication
NOT Connected to power (12V/24V)
NOT Connected to Controlant Cloud
Action required
Make sure that the gateway is connected to power
Make sure that the gateway gets sufficient mobile cellular signal