Shipments view

Shipment view

Once a user selects a single shipment in the Shipments view, they are presented with a Single Shipment view.

The right side of the view is split into two views (if any shipment is selected). The top view has three different tabs for three different views that display shipment information, and the bottom view shows a map of the route. To see the complete top view, scroll down to the bottom.

Info tab

The first tab in the top view is the Info tab which shows shipment information and the operations the user can perform on the shipment. The available operations are as shown in the image below.

Under the action buttons, the user can find high-level information about a shipment, including:

• Excursion status: Low, Medium, High

• Delivery on time: Late or on time, depending on what is set in the "Delivery by" field in shipment creation

• Quality: Undecided/Good/Bad or Undecided/Released/Partially Released/Rejected

• Shipment MKT: Mean Kinetic Temperature

• Max and Min Temperature: the highest and lowest temperature recorded during the shipment

• Inspection Status: Not Inspected/Being Inspected/Inspected

While in the Info tab, it is possible to edit the Shipment Description. To do this, press the Pencil icon next to the Shipment Description in the top left corner of the Info screen. 

Chart tab

The Chart tab shows the shipment measurements for a logger on a time series chart. Click here to read about the Chart tab in more detail.

Data tab

The Data tab shows the shipment measurements for the selected logger(s) in a tabular format. Go here to read about the Data tab in more detail.

Properties tab

The Properties tab shows the list of properties and their value(s) added to the shipment.

Shipment actions

The user can perform different operations on the shipment depending on the state that it is in. If the shipment has not yet started, the user can manually override the start method by clicking the Ship button. Then the user will be presented with a Ship shipment view where the shipping time is specified or the shipment is shipped now.

If the shipment has started, the user can manually override the delivery method by clicking the Deliver button. After that, the user will be presented with the Deliver view, where the delivery time is specified or the shipment is delivered now.

When a shipment has been delivered, it is automatically closed once it has been processed—if there are no medium or high excursions in the shipment. A shipment can be manually closed by clicking on the Close Now button for as long as the shipment's quality is not unknown. If the quality is unknown, the shipment must be manually inspected.

The user can change the Shipment quality, Inspection status and add Inspection comments in the shipment for as long as the shipment has not been closed. The user is presented with the Inspect Shipment view by clicking the Inspection button. The Shipment Inspection view is for quality assurance (QA) personnel to assess shipments in which loggers registered medium or high excursions as good or bad during transit. A customer using the Electronic signature option is required to add the password to complete the inspection. After clicking the Save button in the Inspect Shipment view, the customer is directed to the Electronic Signature Required view.

In the Electronic Signature Required view, the user must:

• give a reason for approving the shipment (Reason for Operation)

• type in the username and the password

• click on the Sign & Perform Action button

The user can review the action's raw command parameters and checksum by clicking Show Raw Command Parameters and Checksum. The inspection can be saved without approval for customers not using the Electronic signature option.

If enabled, Inspection Properties will be accessible in the Inspect Shipment modal. See below an example of an account with two inspection properties; Excursion Classification (enumerable) and Root cause (free text). Details on how to create and manage Inspection properties are accessible here.

The user can delete shipments that have not started and cancel shipments that are shipping, delivered, or closed. The user deletes a shipment by clicking on the Delete button and confirms it by clicking on the Confirm button. Deleting shipments that have not started is useful if mistakes were made when creating the shipment. Shipments are canceled by clicking on the Cancel button, and the cancellation is confirmed by clicking on the Confirm button. Canceled shipments are hidden but can be found under the Search tab.

Rearming loggers

You can reset boundary alarms if you're a user with admin permission. If a boundary has been triggered for a sensor, it can be reset in the Excursion Boundaries table in the single shipment view.

A red exclamation icon indicates a boundary triggered by one or more loggers. As a result, the boundary is no longer armed, meaning the logger will no longer send alerts for this boundary. The icons for boundaries, both armed and unarmed, are a green check mark and a red x, as shown in the image below.

Triggered and Armed statuses for boundaries assume the "worst case" scenario from all loggers in the shipment.

For each boundary, the following applies:

• The boundary status is triggered if one logger in the shipment has triggered a boundary breach.

• If one logger in the shipment is unarmed, the boundary will also show as unarmed.

By clicking the + icon under the Details column, the information for individual loggers appear. They include information on whether a particular logger is armed and how often each logger has triggered this specific boundary.

To rearm a logger or multiple loggers, click the Rearm all or the Rearm select button. 

Once the rearm button has been selected, it is possible to choose the loggers that should be rearmed. 

Tick the checkboxes next to the loggers you want to rearm, select when the rearming should take effect in the drop-down menu, and press Apply (see image below).

A message will be sent to the loggers, and the Armed status will be updated accordingly.

If the boundary for a logger is to be rearmed later, a Clock icon will be shown, indicating that the boundary will be rearmed at the set time (see image below).

When rearming boundaries, the logger can only receive the command to rearm a boundary when it wakes up. A wake-up only occurs on a preset interval, when a button is pressed on the logger, or if the logger detects an excursion.

The earliest a rearmed logger can issue further alerts is at its next wake-up, regardless of the delay selected. For example, if you choose to rearm a logger immediately but the logger is not scheduled to wake up for 40 minutes, the earliest you can receive an alert is in 40 minutes.

Request Report

When a shipment is closed, a user can request a report in the Single Shipment view by clicking the Request Report button. Reports can be requested from shipments that are Shipping, Delivered, and Closed. Clicking on Request Report opens a modal where the user inserts an Email address and can choose to get extra data with the report by setting some Report config.

The Report config has default settings set by the customer's administrator but can be overwritten by the user by changing the configurations in the modal.

The available configurations for the report are the following:

• Timezone

• Include in Report

  • Custom properties

  • Comments

  • Inspection comments

• Attachments

  • PDF raw data

  • Excel raw data

Share shipment

By clicking on the "Share shipment" option, the system generates a shareable link that can be copied or sent by email through the system. To choose how long the link should be live, click on the drop-down menu labeled "Expires in" and choose from the five options: 7, 30, 60, 90, and 120 days.

Shipment Filter tabs

In the upper left corner of the shipments view, shipments can be filtered by the following five tabs:

• Active

• Inspection

• Preparation

• Closed

• Search

Active

In the Active tab, shipments that are currently shipping or are recently delivered can be seen.

When shipments start shipping, they appear under Currently Shipping. When the shipments are delivered, they move from Currently shipping to Recently delivered.

They stay there until the cloud processes them. When they have been processed, they are either closed automatically and moved to the closed tab or moved to the inspection tab. This depends on a customer setting where a user must manually inspect Shipments at or above a selected severity level. The system will automatically inspect and close shipments below the selected severity level.

Inspection

In the Inspection tab, shipments that have "shipment quality" set to undecided can be seen.

Shipments end up with the "shipment quality" set to undecided due to Medium and High excursions in the shipments. The shipments are split into three lists depending on whether they Need inspection, are Being Inspected, or have already been Inspected (Not Closed).

Preparation

In the Preparation tab, shipments saved as Draft or created as Ready to Ship can be seen.

The Draft shipments remain as drafts until they are made "Ready" in the Shipment view. The ready shipment will stay there until they ship with one of the start methods or by clicking the ship button in the shipment view.

Closed

In the Closed tab, shipments that have been closed can be seen.

Search

In the Search tab, the user can search for shipments with specific parameters. Shipment searches are filtered by Time (Time Created, Time Shipped, Time Delivered, and Time Closed) and the search period (From and To). It's possible to search for shipments by Status (Draft, Ready, Shipping, Delivered, Closed, and Cancelled), Reference/name, Origin and Destination, Logger ID, Controlant Shipment ID, Excursion Severity (No Excursion, Low, Medium, and High), and Custom Property. The fields that are in bold are required. The search results are displayed below the fields after clicking the Search button.

Shipment status bar 

Below is the shipment status bar in the single shipment view explained.

Shipment event types

In a single shipment view, under the Info tab, all events from when a shipment is created until delivery are displayed below the Event Log. Below is a list explaining possible events:

• Excursion
  Any excursions that may occur during the shipment, i.e., temperature going over the upper boundaries or under the lower boundaries. Upper and lower boundaries can be specified for the shipment.
  

• Start Button Pushed
  The Start button was pressed during the shipment.
   

• Stop button Pushed
  The Stop button was pressed during the shipment.
   

• Logger Enters Shipment Mode
  The logger has entered shipping mode, i.e., the logger is being used in a shipment.
   

• Logger Enters Standby Mode
  Logger has entered standby mode, i.e., the logger is not in use.
   

• Logger At Origin
  The logger is at a shipment origin location.
   

• Logger At Destination
  The logger is at the shipment delivery location.
   

• Logger En Route
  The logger in a shipment is on a shipping route.
   

• Shipment Created
  Shipment was created at this time.
   

• Shipment Shipped
  Shipment was started at this time.
   

• Shipment Delivered
  Shipment was delivered at this time.
   

• Shipment Closed
  The shipment has been closed after delivery.
   

• Shipment Cancelled
   Shipment was canceled, either before the shipment was shipped or after a shipment was closed.
  

• Lights Off
  Lights were turned off in the shipment. An event that happens when a logger in a shipment is placed in a dark space, for example, inside a sealed box after being exposed to bright lights.
  

• Lights On
  Lights were turned on in the shipment. An event that happens when a logger in a shipment is affected by light, for example, when a logger is inside a sealed box and the box is exposed to bright lights.

Logger filter in Event Log

It is possible to filter the Event Log by selecting logger(s) in the filtered Logger list.

The user selects loggers by clicking the downward-facing black arrow (to the right of the Logger list).

• Select one or more loggers.

• N/A are shipment events not tied to a specific logger, such as Shipment Closed.

• If no selection is made, all events are displayed.

Light Events

By default, the Light events are hidden in the SCM UI. They can be displayed by checking the checkbox Light events in the Single Shipment view to the right of the Event Log title.

If Light events are displayed, they also appear in the chart under the Chart tab.